No Questions Asked Warranty

We’re pleased to offer Norman’s “No Questions Asked (NQA) Warranty” giving you and your customers real confidence when purchasing quality Norman shutter, shade and blind products made available only through Norman Australia.

Australian customers supplied with quality Norman custom made window covering products now have unprecedented peace of mind with the only “NQA Warranty” offered in the market, the program that even covers life’s little mishaps. If they break it, we’ll offer a one-time repair or replacement, for free with no questions asked!

Norman’s NQA warranty provides consumers a one-time repair replacement for the same product should it become damaged, defective or inoperable after the point of installation. This NQA warranty excludes battery replacement, all motorisation and colour-fastness on all products.

The warranty applies to all orders placed with Norman Australia from February 1, 2019 for all shutter programs, honeycomb shades and SmartPrivacy wood and fauxwood blinds.

  • NQA Shutter Warranty – 5 years
  • NQA Honeycomb Shade Warranty – 3 Years
  • NQA SmartPrivacy Wood Blinds – 3 Years
  • NQA SmartPrivacy Fauxwood Blinds – 2 Years
  • All non-stainless steel components in shutters, shades and blinds – 2 Years

Register Your Warranty